The UK continues to face a significant shortage of carers, a situation that has only been exacerbated by the ongoing challenges posed by an aging population and post-pandemic effects. According to Skills for Care, as of 2023, there were over 165,000 vacancies in adult social care, highlighting the urgent need for more workers in the sector. The vacancy rate in social care reached 10.7%, one of the highest in recent years, indicating that the demand for care workers far exceeds the available workforce.

This shortage has placed immense pressure on care homes, NHS services, and home care providers. The government has recognised the issue, pledging more funding and streamlined visa routes for overseas workers, yet the gap persists. Factors such as burnout, low wages, and the emotional toll of the job have contributed to the difficulties in recruitment and retention.

The impact of this shortage is clear: more families are struggling to access quality care for their loved ones, and the existing workforce is under increasing strain. However, with agencies like CareStaff24 offering training and recruitment support, there is hope for those looking to step into this vital role and make a difference.

New 2024 Rules

In 2024, several new rules are being introduced for care recruitment in the UK, which will have a significant impact on employers and care workers. One of the key changes is the replacement of the Shortage Occupation List (SOL) with a new Immigration Salary List, which will require employers to meet stricter salary thresholds for care workers. This move aims to reduce dependency on overseas workers and encourage domestic recruitment, though healthcare roles like nursing will still benefit from visa sponsorship ​(Nursing Abroad).

Another important update is that care providers in England must now be registered with the Care Quality Commission (CQC) to sponsor migrant care workers. This rule, effective from March 2024, will restrict non-regulated care businesses from sponsoring foreign workers unless they register with the CQC​. Additionally, newly sponsored care workers will no longer be able to bring family members to the UK after March 2024, which could affect the attractiveness of these roles for migrant workers​(Mondaq).

Overall, these rules aim to ensure better protection and regulation within the sector, but they may further challenge recruitment in an industry already grappling with staff shortages.

Sponsor To Work

To get sponsored to work as a care worker in the UK, individuals must follow several key steps:

1. Find an Eligible Employer: The first step is to find a UK-based employer that is registered as a licensed sponsor under the UK Home Office’s Skilled Worker Visa route. Many care providers, including nursing homes and home care agencies, are licensed sponsors. The employer must have a valid sponsor license to hire workers from abroad and offer a care-related position that meets the visa requirements.
2. Get a Job Offer: Once a job offer is secured from a licensed sponsor, the employer will issue a Certificate of Sponsorship (CoS), which is a document needed to apply for a Skilled Worker visa. The job must meet the occupational code for care workers, typically SOC codes 6145 (care worker) or 6146 (senior care worker), and must pay the minimum salary threshold.
3. Meet the Skilled Worker Visa Criteria:
   • Salary Requirement: The job must meet the salary requirement for the Skilled Worker visa, which can vary based on the role and location. For care workers, the salary threshold is often lower due to the role being on the Shortage Occupation List (SOL), but this is changing in 2024 with stricter salary thresholds​.
   • English Language Proficiency: Applicants must prove their ability to speak, read, write, and understand English at the required level, typically through an IELTS exam or equivalent qualification.
   • Health and Care Worker Visa Option: For care workers, the Health and Care Worker Visa is an alternative with reduced visa costs, quicker processing, and exemption from the immigration health surcharge.
4. Apply for the Visa: After receiving the CoS from the sponsor, the applicant must submit a Skilled Worker Visa or Health and Care Worker Visa application. This includes providing proof of qualifications, the CoS, English proficiency, and meeting health requirements, such as a tuberculosis (TB) test for certain countries.
5. Wait for Visa Approval: Once the application is processed and approved, the care worker can travel to the UK to begin their role.

It’s worth noting that as of March 2024, care workers applying for sponsorship in England must be employed by a care provider registered with the Care Quality Commission (CQC), which adds another layer of regulation​.

Why Are Care Workers Quitting In The UK?

Care workers in the UK are quitting for a variety of reasons, many of which stem from both systemic and job-specific challenges. Here are the key factors driving the exodus from the care industry:

1. Low Pay: One of the most significant reasons is inadequate wages. Many care workers are paid close to or just above the national minimum wage, despite the physically and emotionally demanding nature of the job. A report from Skills for Care indicated that care workers in the UK earn an average of £9.50 per hour, which is often insufficient to meet the rising cost of living​. With limited opportunities for wage progression, many leave the sector for better-paying jobs.
2. Overwork and Burnout: The COVID-19 pandemic highlighted the intense pressures care workers face, with many reporting high levels of burnout due to long hours, staff shortages, and increased workloads. This has continued even after the pandemic, as the care sector struggles with staff retention and an aging population that requires more care​.
3. Lack of Career Progression: Many care workers feel there are few opportunities for career advancement. Without clear pathways to move into higher-paying or more specialised roles, workers often leave to pursue other careers that offer better long-term prospects.
4. Emotional and Physical Strain: The job itself is emotionally demanding, with care workers often dealing with the stress of looking after vulnerable individuals, many of whom have complex health needs. The physical toll of tasks like lifting, dressing, and assisting residents can also contribute to health issues, leading to higher rates of illness and injury among workers​.
5. Poor Working Conditions: In addition to low pay, care workers frequently report a lack of adequate support from management, understaffing, and insufficient resources. These poor working conditions make it hard for them to provide the quality of care they want to, leading to job dissatisfaction .
6. Post-Brexit Staffing Crisis: Brexit has compounded the workforce shortage, particularly in care homes, where a large percentage of staff were previously from EU countries. New immigration restrictions have made it harder to recruit overseas workers, adding more pressure on an already stretched workforce.

CareStaff24 Support & Help

Despite the challenges many care workers face, CareStaff24 is dedicated to turning these difficulties into opportunities for growth and success. CareStaff24 provides robust support and pathways for aspiring care workers, helping them not only enter the industry but also thrive in their careers.

Comprehensive Recruitment and Training: CareStaff24 offers personalised recruitment support to help individuals find roles that align with their skills and aspirations. They also provide free training to ensure workers are fully prepared for their roles. From basic care training to specialised courses, the agency equips care workers with the skills needed to deliver high-quality care. This foundation allows care workers to enter the workforce confidently and excel in their roles.

Ongoing Education and Career Progression: One of CareStaff24’s key strengths is its focus on career development. The agency recognises that many care workers are looking for more than just a job—they want a career with growth potential. CareStaff24 supports this by offering opportunities for further education and training, helping workers upskill and move into higher roles like senior care assistants or care management positions. By providing access to courses and certifications, they empower care workers to continuously improve and expand their skillset.

A Holistic Approach to Worker Wellbeing: CareStaff24 also addresses the emotional and physical challenges of care work by offering ongoing support. They ensure workers are part of a caring, professional network where their wellbeing is a priority. This includes reviewing CVs for errors, preparing candidates for interviews, and making sure workers feel supported throughout their careers.

By working with CareStaff24, care workers are not only able to start their careers but also enhance them through continued education, training, and a focus on personal growth. If you’re interested in building a career in care, CareStaff24 is here to support you every step of the way.